About Us
TCI was started in 1980 by Tom Hebel and Maureen Kennedy. Tom brought technical expertise, business acumen and financial astuteness that has enabled TCI to remain in business for the past 40+ years. Maureen is more of a software maven. She brought "clean" software development, strong analytical skills, and a talent for debugging and problem solving.
Maureen assumed the role of CEO in May, 2010 while Tom handles sales and marketing. Tom's daughter has joined the business as a Network Engineer. She is also an HP ASE.
A knowledgeable and trained staff is one of the keys to success of any Information Age company. The TCI staff is fully certified (MASE, CNE, A+, CNS, APS) and our Network Engineers have a minimum of a BS Degree in a directly related discipline (Math, MIS, CS, etc).
We believe in honesty, competency, timeliness, and having a little fun while we're at it. Our technical team has decades of experience. We love what we do.
PHILOSOPHY
TCI strives to provide every customer with a 'great' business experience by providing:
- Personal Attention - Every Customer is an important customer
- Superior Technical Skills
- Knowledgeable and Professional product sales
- Assumption of total responsibility - the "buck stops here"
THE WAY WE DO BUSINESS
- Honesty and Integrity - Must guide all business decisions; anything short of 100% is unacceptable
- Fairness - We must treat every customer fairly and always provide honest and accurate information
- Competence - We must be knowledgeable and competent in everything that we undertake
- Fun - Everyone must try to have a little fun while enduring the sometimes overwhelming pressures of the business world